Shipping Policy

Thank you for visiting and shopping at Jayli's Runway!


All of our items are housed and shipped from our warehouse in New York.

Once you place your order, processing time is 1-3 business days. All orders are shipped through USPS. A tracking number will be provided for all orders.

  • USPS First Class delivery: 3-5 days after shipping
  • USPS Priority delivery: 2-3 business days after shipping
  • USPS Priority Express delivery: 1-2 days after shipping


Possible Delays

We try our best to ensure your order will be delivered on time. We will ship as soon as possible but keep in mind that once your order is shipped, it is in the hands of the carrier and we are only provided with an estimated delivery date.


Tracking My Order

A tracking number will be provided to you by email once your items have been shipped. You can also track your order by clicking on Track My Order and entering your order number and email address.

If your tracking number does not work, visit to manually input your tracking number or CONTACT US with your concern. 

We are not responsible for orders lost in the mail, incorrect or incomplete addresses, or unclaimed/refused packages.